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Route Operations Coordinator

1 month ago

Carmel, New York, United States MV Transportation Full time

Overview

MV Transportation is a leading provider of transportation services, and we are seeking a highly skilled Route Operations Coordinator to join our team.

Job Summary

We are looking for a motivated and organized individual to oversee the daily route operations and ensure seamless communication between drivers, clients, and management.

Key Responsibilities

  • Monitor and track driver sign-in/sign-out times, routes, and service issues
  • Communicate effectively with drivers, clients, and management via radio, telephone, and on-road provision of service
  • Influence positive employee morale and quality customer service
  • Assign trips to drivers to optimize route efficiency and timeliness
  • Participate in analysis and review of operating performance
  • Assist with operational needs during peak periods

Requirements

  • Two years of Customer Service experience (preferred)
  • High School diploma or equivalent
  • Ability to learn new software and be proficient in Microsoft Office
  • Excellent communication and organizational skills
  • Able to work in a fast-paced environment and maintain composure under pressure

Estimated Salary

$55,000 - $65,000 per year, depending on experience and qualifications.

Benefits

MV Transportation offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.