Team Coordinator
3 days ago
Traveling Teams Inc. was founded over 20 years ago on the simple concept of service. We decided from the beginning that we only serve youth sports and, now, we are the leading youth sports housing provider in over 800 markets throughout North America and some parts of Canada. We have forged lasting relationships with all major national hotel brands, CVBs, event holders, and sports commissions. Through these relationships, we have proven successful in managing the volume and prestige of any event. As the Company evolves, we will continue to invest in state-of-the-art technology and always keep remarkable service at the forefront of our vision and model.
About the Job:
We are seeking an experienced Customer Service Agent to join our team at Traveling Teams Inc. As a Customer Service Agent, you will play a critical role in delivering exceptional customer service and maintaining the company's brand image.
Key Responsibilities include:
- Maintaining high standards of communication across all assigned events.
- Acting as the primary point of contact for Group Leaders associated with assigned events.
- Completing daily follow-ups using internal CRM software.
- Handling emergency correspondence and relaying pertinent information to Placement Coordinator(s) and/or department managers for resolution.
- Proactively engaging internal customers and subject matter experts to effectively manage internal and external customer expectations.
What We Offer:
A competitive salary of $40,000 per year, along with a comprehensive benefits package, including medical, dental, and vision coverage. Our team members also enjoy paid time off, holidays, and flexible work arrangements.
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