Customer Enrollment Specialist
4 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Enrollment Representative. This role is responsible for promoting wireless solutions to local community members and ensuring that eligible individuals have access to our clients' products.
Key Responsibilities:
- Coordinate and oversee all technical aspects of the sales process
- Provide exceptional customer support to internal and external customers
- Qualify customers to determine eligibility and availability for specified products
- Complete the enrollment process and maintain confidentiality of customer information
- Adhere to company standards and policies relating to enrollment qualifications, customer support expectations, and brand representation
- Engage in growth initiatives and drive resolutions to specified issues
- Prepare reports to track progress toward program goals
Requirements:
- One year of customer service, customer support, or sales experience preferred
- Confident in ability to exceed goals in a fast-paced environment
- Excellent communication and emotional intelligence skills
- Drive to succeed with a solution-oriented mindset
- Reliable work ethic with ability to function autonomously or in a team dynamic
About Us:
Pctives is a dynamic and growing company committed to providing innovative communication and technology solutions to our surrounding communities.
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