Annual Enrollment Benefits Specialist

4 days ago


GA United States Atrium Staffing Full time
About Atrium Staffing:
Atrium Staffing is a premier benefits consulting firm that fosters a collaborative environment where talents are valued and achievements are celebrated. Our team is dedicated to providing exceptional benefits consulting, administration, and employee engagement solutions to our clients.
Client Overview:
We work with public sector clients, including teachers, government staff, and law enforcement, to provide annual enrollment services. Our clients appreciate our high level of service, which includes benefits consulting, administration, and employee engagement solutions. We strive to relieve the administrative burden for our clients and provide them with a seamless benefits experience.
Position Overview:
The Annual Enrollment Benefits Specialist plays a critical role in the annual enrollment process, providing customer support and leading the enrollment process for clients. This role requires strong communication skills, both in-person and in Spanish and English, to effectively assist clients with selecting benefits. The ideal candidate will have 1-3 years of experience in employee benefits and annual enrollment, with a strong track record of building and leading client relationships. Relevant industry experience is preferred, including employee benefits, insurance, consulting, human resources, or healthcare. The Annual Enrollment Benefits Specialist will work closely with our team to ensure a successful annual enrollment process and provide exceptional customer service to our clients.
Responsibilities:
  • Maintain meaningful relationships with new and existing clients in-person
  • Respond to inquiries, assist in enrollment processes, and resolve potential client issues
  • Navigate through the annual enrollment website and answer questions regarding benefits
  • Explain enrollment programs in Spanish and English, read and write
  • Collect required documentation and ensure it is filled out properly
  • Screen filing applications and change forms as needed
  • Address any enrollment issues or setbacks
  • Perform accurate data entry using a database

Qualifications:
  • 1-3 years of employee benefits and annual enrollment experience
  • Strong track record of building and leading client relationships
  • Relevant industry experience preferred: employee benefits, insurance, consulting, human resources, or healthcare
  • A compelling leader who can engage and educate customers and prospects professionally
  • Remote candidates will not be considered
  • Must be able to provide individual's own laptop

Education Requirements:
  • Associate's degree or equivariant experience is required

Benefits:
  • Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)



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