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Executive Director of Premium Operations

2 months ago


Blacklick, United States AEG Full time
About the Role

We are seeking a highly skilled and experienced Executive Director of Premium Operations to join our team at AEG. As a key member of our leadership team, you will be responsible for leading our premium operations and ensuring that our high standards are consistently met.

Key Responsibilities
  • Leadership and Management: Lead a team of managers, supervisors, and hourly employees in all premium areas, including catering and events.
  • Operational Excellence: Ensure that all operations comply with brand clarity statements and that quality show standards are maintained at all times.
  • Financial Management: Control cost areas to assist the unit in meeting financial goals and achieve assigned delegated budget goals.
  • Team Development: Effectively use all team training and development tools to build top-line sales and promote a cooperative work climate.
  • Guest Experience: Maintain positive relationships with guests and obtain regular feedback to ensure that our high standards are consistently met.
Requirements
  • 2+ years of experience in a food and beverage operational position
  • Bachelor's degree in hospitality management is preferred
  • High level of computer literacy
  • Passion for hospitality, food, and retail
  • Excellent interpersonal and stakeholder management skills
About AEG

AEG is an equal opportunity employer. We are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.