Customer Service Airline Representative

5 days ago


Anchorage, Alaska, United States Excellent Wingman Full time
Customer Service Airline Representative

Job Overview: We are looking for a highly motivated Customer Service Airline Representative to join our team at Excellent Wingman. As a key member of our customer-facing team, you will provide exceptional service to airline customers, passengers, and airport officials.

About the Role: As a Customer Service Airline Representative, you will be responsible for interacting with airline customers, passengers, and airport officials in a professional and courteous manner. You will also assist in the development and implementation of operational policies and procedures related to airline services.

Key Responsibilities:

  • Interact with airline customers, passengers, and airport officials in a professional and courteous manner
  • Assist in developing and implementing operational policies and procedures related to airline services
  • Provide support to the Airlines Passenger Services Manager in managing team performance
  • Communicate with airline customers and address their needs and concerns
  • Contribute to the overall success of the airline services team

Requirements: To be successful in this role, you will need prior airline passenger service experience, excellent communication skills, and the ability to work in a fast-paced environment. A valid driver's license and willingness to work in inclement weather are also required.

Estimated Salary: $55,000 - $75,000 per year based on experience.



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