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Head of Patient Care Coordination
2 months ago
The Head of Patient Care Coordination is tasked with overseeing the entire operations of the Care Coordination Department.
Key objectives include achieving financial goals, leading the team, and ensuring adherence to both State and Federal regulations and service standards.
This role is ideal for an individual who thrives on decision-making and is empowered to lead effectively.The position demands a commitment to understanding the intricate licensing rules and the funding programs that support our services.
Key Responsibilities:
- Provide leadership that fosters professional development, operational efficiency, and job satisfaction among both professional and support staff.
- Conduct monthly staff training sessions.
- Serve as a continuous liaison among the Governing Body, the Quality Assurance Committee, staff, and the community.
- Maintain comprehensive and up-to-date personnel records for all employees.
- Ensure compliance with policies, procedures, and standards to guarantee high-quality service delivery.
- Create a safe and positive work environment that complies with local regulations and enhances employee morale.
- Cultivate strong relationships with existing contracts.
- Implement practices that boost employee morale and foster a collaborative team atmosphere.
Qualifications:
- A minimum of 3 years of experience in managing systems, processes, and personnel.
- Strong written and verbal communication skills.
- Excellent problem-solving abilities and a willingness to apply them.
- A proactive approach to expanding and nurturing business relationships.
Demonstrated emotional and mental maturity to establish and maintain effective working relationships with clients, their families, caregivers, and administrative staff.