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Warranty Processing Administrator

2 months ago

Opalocka, Florida, United States RT Holdings LLC Full time
Warranty Claims Specialist

As a Warranty Claims Specialist at RT Holdings LLC, your primary responsibilities will include:

  • Managing documentation and submitting warranty claims to manufacturers or distributors.
  • Conducting regular audits to ensure adherence to manufacturer and company policies.

Key Responsibilities:

  • Timely processing of warranty claims for each franchise or distributor.
  • Ensuring all warranty documentation is accurate and complete.
  • Reconciling warranty receivables with corresponding payments.
  • Promptly submitting rejected claims or securing authorization for write-offs.
  • Following up on the payment status of outstanding claims.
  • Tracking warranty parts and coordinating their shipment or disposal.
  • Maintaining service records as mandated by the warranty provider.

Requirements:

  • Exceptional attention to detail along with strong organizational and time-management capabilities.
  • Outstanding communication and interpersonal skills.
  • Genuine interest and understanding of the automotive industry.
  • Strong customer service orientation and active listening skills.
  • Ability to manage multiple tasks in a dynamic environment.
  • Proficient in computer applications (MS Word, Excel, etc.).
  • Capacity to understand and follow instructions and information.

*Candidates will be required to pass pre-employment drug screening and background checks.

Additional Information:

Signing bonus available.