Point-of-Sale Operator
2 weeks ago
Location
Sierra Vista Ace Hardware Inc.
Employment Type
Full-Time/Part-Time
Compensation
$14.00 Hourly
Category
Retail
Position Summary
The Cashier Associate is responsible for executing all point-of-sale activities, which include accurately processing customer transactions and maintaining precise records of cash, checks, and credit card payments. This role is pivotal in ensuring a pleasant shopping experience by delivering exceptional customer service. The Cashier Associate will report directly to the store manager.
Key Responsibilities:
- Welcome and engage with customers, management, and colleagues both in person and via phone.
- Efficiently operate point-of-sale systems to ensure a seamless checkout experience.
- Verify the contents of customer carts and assist with any inquiries regarding pricing and product information.
- Customer Engagement: Greet every customer warmly as they approach the checkout area, maintaining a friendly demeanor.
- Product Navigation: Assist customers in locating merchandise throughout the store and utilize communication tools to summon additional support when necessary.
- Transaction Processing: Utilize the point-of-sale system to handle customer purchases, ensuring accuracy in payment methods including cash, checks, and credit cards.
- Inventory Support: Occasionally assist in restocking merchandise while managing checkout responsibilities.
- Workstation Maintenance: Keep the checkout area organized and presentable to enhance the shopping environment.
- Promotional Awareness: Stay informed about current sales promotions and assist customers in finding promotional items.
- Loss Prevention: Remain vigilant for potential shoplifting incidents and report any suspicious activity to management.
- Customer Coordination: Occasionally serve as a customer coordinator, guiding shoppers to products and facilitating their purchasing decisions.
- Process returns and exchanges as directed by management.
- Maintain necessary supplies for checkout operations.
- Participate in training sessions and store meetings as required.
- Ensure the register is adequately stocked with change at the start of each shift.
- Assist in training new cashiers as needed.
- Keep pricing information current and accurate.
- Utilize communication systems effectively.
- Ensure displays at the checkout area are well-maintained.
- Return unsold or returned items to their appropriate locations.
- Notify management of any equipment issues that require attention.
- Complete special projects as assigned by supervisors.
- Engage with customers by addressing them by name when possible.
- Express gratitude to customers for their patronage.
- Maintain awareness of security protocols.
- Conduct thorough checks of merchandise to prevent loss.
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