FT Customer Service Leader

2 weeks ago


Benson, United States Food Lion Full time
Category/Area of Expertise: Retail Operations
Job Requisition: 392011_external_USA-NC-Benson
Address: USA-NC-Benson-700 E Parrish Dr
Store Code: Store 02616 Front End (7235055)

Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.

PRIMARY PURPOSE

To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.

DUTIES AND RESPONSIBILITIES

•Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
•Greet each customer and uses his or her name whenever possible
•Avoid personal conversations with other associates when customers are present
•Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager
•Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar
•Ensure work station and front end area of the store has a neat and clean presentation
•Maintains proper knowledge of all sales associate register functions and Front End accounting services
•Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner
•Ensure the MVP savings center KIOSK is filled with paper and properly working
•Performs the task of sales associate when scheduled or as needed per the surge plan guidelines
•Performs the task of the customer lead as needed to ensure service standards are maintained
•Maintain alertness and calls for assistance when needed to service customers per service standards
•Is courteous and helpful to other associates
•Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
•Adhere to all company guidelines, policies and standard practices
•Observe and correct all unsafe conditions that could cause associate or customer accidents
•Notify QA of any cleaning issues or maintenance required on front end
•Successfully complete computer based training (CBT) and training aid courses
•Perform all other duties as assigned

QUALIFICATIONS

•High school graduate or equivalent preferred
•Effective communication and customer service skills
•Ability and willingness to learn multiple tasks and technical requirements of the job
•Ability to perform the technical requirements of cashier and service center
•Must meet minimum age requirements to perform specific job functions
•Must be able to meet the physical requirements of the position, with or without reasonable accommodations

PHYSICAL REQUIREMENTS

•Ability to use computers and other communication systems required to perform job functions
•Perform repetitive hand and arm motions
•Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
•Pull or push up to 75 lbs. on occasion
•Stand 100% of the time, frequently walking short distances
•Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners
•Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
•Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
•Meet established volume activity standards for the position
•Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
•Have sufficient visual ability to check ID cards, checks, invoices and other written documents
•BOTTLES where applicable: Move empty bottles and containers from the front end to the back room

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.

  • Benson, North Carolina, United States McDonald's Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Team Member at McDonald's. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and welcoming environment for our customers.Key...


  • Benson, United States ZephyrTech Full time

    About ZephyrTechZephyrTech is a boutique travel agency that has been a trusted partner for discerning travelers since 1976. Our team of experts has a deep understanding of the travel industry and is dedicated to providing exceptional service to our clients.Your ResponsibilitiesProvide personalized consultation and support to our clients to ensure their...


  • Benson, Arizona, United States Wendy's Full time

    Compensation Range: $63,000 - $73,000 per annum At Wendy's, we celebrate the diversity of our teams, recognizing that families come in various forms. Our culture is rooted in the core values established by our founder, Dave Thomas, which emphasize honesty, integrity, respect, kindness, and community engagement. As a Restaurant Operations Leader, you play a...


  • Benson, United States Sapphire Solutions Full time

    About Sapphire Solutions:We are a leading trade and service company in the areas of sales, rental, and service of high-quality products and digital solutions. Our main suppliers include premium manufacturers such as Liebherr construction machinery, Linde forklifts, and Mercedes-Benz Unimog.Our employees at all locations provide the crucial added value for...


  • Benson, United States Northeast Healthcare Recruitment Full time

    Not-for-profit team-based, mission-driven federallyqualified health center that seeks to be a national model in rural primaryhealthcare. We believe that all people deserve access to excellenthealthcare, and our objective is to eliminate health disparities in our servicearea.We are seeking mission minded and community focusedInternists, Family Medicine...


  • Benson, United States Domino's Pizza LLC Full time

    Customer Service Representative Must have friendly customer service oriented personality. Job requires taking orders on the phone and in person with customers. Making minor financial transactions on the computer. Light cleaning duties and learning pi Customer Service, Suite, Service, Restaurant, Retail, Customer


  • Benson, United States Domino's Franchise Full time

    Job Description Job Description Job Description Customer Service Representative Must have friendly customer service oriented personalityJob requires taking orders on the phone and in person with customersMaking minor financial transactions on the computerLight cleaning duties and learning pizza making requiredFast paced fun working environment with...

  • Field Service Tech 1

    3 weeks ago


    Benson, United States Culligan Ultrapure, Inc Full time

    Job DescriptionJob DescriptionCompany Profile:Culligan Ultrapure is a Culligan Water franchise that started in 1962 and has 21 locations spread across Minnesota, Indiana, Arizona, Missouri, and Texas. The company services residential, commercial, and industrial customers with water purification and softening systems.Sales Position Description:Residential...


  • Benson, United States Northeast Healthcare Recruitment Full time

    Not-for-profit team-based, mission-driven federallyqualified health center that seeks to be a national model in rural primaryhealthcare.  We believe that all people deserve access to excellenthealthcare, and our objective is to eliminate health disparities in our servicearea.We are seeking mission minded and community focusedInternists, Family Medicine...

  • PT Customer Lead

    3 months ago


    Benson, United States Food Lion Full time

    Address: USA-NC-Benson-700 E Parrish Dr Store Code: Store 02616 Front End (7235055) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states. PRIMARY PURPOSE To provide fast,...

  • PT Customer Lead

    2 weeks ago


    Benson, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 331416_external_USA-NC-Benson Address: USA-NC-Benson-700 E Parrish Dr Store Code: Store 02616 Front End (7235055) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Pest Technician

    2 weeks ago


    Benson, United States Rentokil North America Full time

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the worlds leading brands and serve...


  • Benson, North Carolina, United States Food Lion Full time

    At Food Lion, We Value Our AssociatesWe believe that our associates are the backbone of our organization. We strive to provide a fulfilling work experience and reward performance and commitment. Our goal is to create a work environment that is challenging and full of variety, allowing each associate to contribute to the overall success of Food Lion.Our...


  • Benson, Arizona, United States Safeway Full time

    Position Overview:As a Grocery Operations Supervisor at Safeway, you will be responsible for overseeing the daily functions of the grocery department. Your role will include:Staff Management: Organizing work schedules and delegating tasks to team members to ensure efficient operations.Promotional Coordination: Planning and executing sales promotions while...


  • Benson, United States Good Samaritan Society Full time

    Careers With Purpose Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment. Facility: GSS AZ Benson Quiburi Mission Location: Benson, AZ Address: Benson, AZ, USA Shift: 12 Hours - Day Shifts Job Schedule: Full time Weekly Hours:...


  • Benson, North Carolina, United States Jackson Square Full time

    Join Our Team at Jackson Square!Jackson Square, a reputable automotive repair establishment, is on the lookout for a dedicated and skilled Automotive Service Technician to enhance our workforce. We offer a competitive compensation package of up to $50 per hour, alongside a comprehensive benefits plan that includes paid time off and holidays. Our workplace...

  • Post Office Worker

    4 weeks ago


    Benson, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Teller - Half Time

    3 weeks ago


    Benson, United States RiverWood Bank Full time

    Job DescriptionJob DescriptionWe are seeking applications for a Half Time Teller to join our team in the Benson, MN branch. The position will work between 20-29 hours/week. This position will provide bank customers with services for a variety of routine banking transactions. These transactions include deposits, withdrawals, balancing cash drawer, wire...


  • Benson, Arizona, United States Loves Travel Stops & Country Store Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Loves Travel Stops & Country Stores. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and performing various sales and customer service duties.Key...

  • Animal Lab Technician

    1 month ago


    Benson, United States Thermo Fisher Scientific Full time

    Work ScheduleOtherEnvironmental ConditionsOfficeJob DescriptionAt Thermo Fisher Scientific, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - to enable our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve...