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Food and Beverage Supervisor
2 months ago
The Food and Beverage Supervisor - Suites Level is responsible for overseeing the serving of guests in the suites level. This role requires a personable and detail-oriented individual who can work in an ever-changing fast-paced environment.
Key Responsibilities- Food Service Operations: Responsible for overseeing the setup of food service areas within specific suites based upon pre-order.
- Quality and Hospitality: Ensures all suites are set prior to event based upon communication received of orders and maintains excellent quality and hospitality throughout the Suite Level of the arena.
- Communication and Teamwork: Responsible for communication between counterparts of the department and supervises team members on non-event and event days.
- Event Preparation: Responsible for organization and preparation of events, including assisting in closing out financials per event and ensuring correct billing takes place.
- Alcohol Service: Responsible for supervising the service of beverages to guests, including alcoholic beverages, and must check guest's ID to verify minimum age requirement for the purchase of alcoholic beverages.
- Inventory Control: Monitors and maintains inventory control and product requisition.
- Food Quality: Monitors and maintains food quality and ensures suites has all necessary serviceware.
- Sanitation and Safety: Maintains sanitation, health, and safety standards in work areas and assures that the location equipment is operable and clean prior to start of event.
- Guest Service: Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals.
- Supervisory Experience: At least 1-2 years' experience working in a supervisory capacity in a fast-paced restaurant or catering environment.
- Communication Skills: Ability to communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner.
- Language Skills: Ability to speak, read, and write in English.
- Food Handling Certificate: Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
- Math Skills: Ability to calculate basic math functions as they relate to POS cash/credit transactions, cash reconciliation, and product inventory.