Shift Manager

2 days ago


Springfield, Illinois, United States Sonic Full time
Job Title: Shift Manager

Join the Sonic team as a Shift Manager and take on a leadership role in our fast-paced drive-in restaurants. As a Shift Manager, you will be responsible for assisting the General Manager in managing restaurant operations, training and supporting team members, and ensuring a high level of customer service.

Key Responsibilities:
  • Manage, train, and monitor team members to ensure excellent customer service and quality food production.
  • Direct and assign employees as needed to ensure efficient restaurant operations.
  • Adhere to and monitor employee compliance with restaurant policies and practices.
  • Perform opening and closing duties, including inventory management and cash handling.
  • Monitor and adjust staffing levels, inventory levels, and food cost control to optimize restaurant performance.
  • Reinforce a customer service mentality and ensure all employees are focused on serving the customer.
Requirements:
  • Ability to work irregular hours, nights, weekends, and holidays.
  • General knowledge and understanding of the restaurant industry or retail operations.
  • Minimum of six months of restaurant management experience (QSR) or one year entry-level retail management experience.
  • Effective communication skills, basic math, reading, and computer skills.
  • Ability to follow directions and work with autonomy once given directions.
About Sonic:

Sonic is a fast-paced and dynamic company that values its employees and customers. As a Shift Manager, you will be part of a team that is dedicated to providing excellent customer service and quality food products. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, apply today


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