Shift Manager

1 week ago


Springfield, Illinois, United States McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Manager to join our team at McDonald's. As a Shift Manager, you will be responsible for leading a team of crew members and ensuring that customers receive a fast, accurate, and friendly experience every visit.

Key Responsibilities
  • Lead shifts and ensure that the team is meeting McDonald's standards for Quality, Service, and Cleanliness.
  • Monitor performance during the shift and take action to ensure that the team is meeting targets.
  • Communicate with the next Shift Manager to ensure a smooth transition and prepare for the next shift.
  • Meet targets during shifts and help assigned departments meet their goals.
  • Perform a variety of tasks, including planning for each shift, monitoring performance, and taking action to ensure the team is meeting McDonald's standards.
Requirements

To be successful in this role, you will need:

  • Previous leadership experience, ideally within a restaurant, retail, or hospitality environment.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
What We Offer

As a Shift Manager at McDonald's, you will have the opportunity to:

  • Develop your leadership skills and experience.
  • Work in a dynamic and fast-paced environment.
  • Be part of a team that is passionate about providing excellent customer service.
  • Enjoy competitive pay and benefits, including paid vacation time and education assistance.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced leader who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.


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