Food Service Specialist

2 weeks ago


Gastonia, North Carolina, United States Wild Wing Cafe Full time
Position Overview

We are seeking a Guest Experience Server who embodies a friendly and approachable demeanor. The ideal candidate will possess the ability to effectively promote our menu offerings while maintaining composure in a fast-paced environment.

Key Responsibilities
  • Guide guests through the menu, providing insightful recommendations.
  • Accurately process orders and ensure timely delivery of food and beverages.
  • Handle transactions efficiently, including processing credit card payments and providing change.
  • Maintain guest satisfaction by checking in regularly and addressing any concerns.
  • Pre-bus tables to maintain a clean and organized dining area.
  • Refill beverages as needed to enhance the guest experience.
  • Complete end-of-shift reports and reconcile cash and credit transactions.
  • Perform various sidework tasks, including cleaning and food preparation, as assigned.
Qualifications

The successful candidate will demonstrate a strong willingness to learn and adapt, with a positive attitude towards teamwork and guest service. Previous experience in a similar role is advantageous but not mandatory.



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