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Frozen Food and Dairy Specialist

2 months ago


Gastonia, North Carolina, United States Food Lion Full time
Job Summary

We are seeking a highly skilled and customer-focused Perishable Department Associate to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining high standards of product quality, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Maintain a high level of customer awareness, providing fast, friendly, and accurate service to create a positive shopping experience.
  • Product Management: Ensure that ordering, receiving, preparation, conditioning, and displaying of merchandise is done in accordance with company policies and guidelines.
  • Inventory Management: Maintain proper product levels in all areas within the Perishable Department, including meat, lunchmeat, frozen, dairy, and ice cream.
  • Meat and Grind Processing: Process beef and grinds as directed from the planned production tool and as requested or needed.
  • Department Maintenance: Properly clean and sanitize the department, maintain a complete understanding of and adherence to company guidelines, policies, and standard practice.
  • Food Safety and Workplace Safety: Understand and follow Food Safety and Workplace Safety guidelines and procedures, observe and correct all unsafe conditions that could cause associate or customer accidents.
Requirements
  • Education: High school graduate or equivalent preferred.
  • Skills: Excellent interpersonal, organizational, communication, and customer service skills, ability and willingness to learn multiple tasks and technical requirements of the job.
  • Physical Requirements: Ability to use computers and other communication systems required to perform job functions, perform repetitive hand and arm motions, bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.