Member Services Representative

4 weeks ago


Fayetteville, Georgia, United States Planet Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Planet Fitness. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive and memorable experience in our Judgement Free Zone.

Key Responsibilities
  • Provide exceptional customer service to members, prospective members, and guests
  • Answer phones and assist callers with a variety of questions
  • Check members in and provide a legendary tour to prospective members
  • Log amenities and communicate updates and events to members and guests
  • Respond to member questions and concerns in a timely and professional manner
  • Conduct beverage or merchandise purchases on the point of sale system
  • Utilize POS system to assist with new membership cards, change of address and billing or payment questions
  • Maintain a clean and orderly front desk area and lobby
  • Perform regular facility cleaning and upkeep, including mopping up spills, trash removal, and cleaning windows and mirrors
  • Regularly clean all exercise equipment and tanning beds
  • Regularly clean restrooms and wet areas, and restock supplies
Requirements
  • Customer service experience preferred
  • High school diploma/GED
  • Basic computer proficiency with an eye for accuracy
  • Punctuality and reliability
  • Exceptional customer service skills, with the ability to interact in a positive and professional way with members and co-workers
Physical Demands
  • Continual standing and walking during shift
  • Continual talking in person or on the phone during shift
  • Must be able to lift up to 75 lbs
  • Will occasionally encounter toxic chemicals during shift

We are an equal opportunity employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



  • Fayetteville, Georgia, United States The BLS Company Full time

    Customer Service Representative at The BLS CompanyWe are seeking a skilled Customer Service Representative to join our team at The BLS Company. As a key member of our operations center, you will be responsible for processing reservations, assisting clients with their ground transportation needs, and working with our team to resolve any issues that may...


  • Fayetteville, Georgia, United States State Farm Insurance Full time

    Job Summary: As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to ensure that customers receive accurate and timely information regarding insurance products and services. You will also be responsible for processing policy applications,...


  • Fayetteville, Georgia, United States Piedmont Urgent Care by Wellstreet Full time

    Job SummaryWe are seeking a highly skilled and dedicated Clinical Service Representative to join our team at Piedmont Urgent Care by Wellstreet. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and support in a fast-paced urgent care environment.Key ResponsibilitiesPrepare patients for and assist with...


  • Fayetteville, Georgia, United States Andy Arnold Full time

    Job Overview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions to meet those...


  • Fayetteville, Georgia, United States Jamie McBeth - State Farm Agent Full time

    Job DescriptionAs a Marketing Representative - State Farm Agent Team Member for Jamie McBeth - State Farm Agent, you will play a vital role in our daily business operations and customer success. Your primary responsibility will be to establish and maintain meaningful customer relationships, acting as a liaison between customer needs and State Farm...


  • Fayetteville, Georgia, United States Adrian Sims - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Adrian Sims - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.Key ResponsibilitiesEstablish and maintain strong customer relationships, providing prompt and accurate service as needed.Respond to customer...


  • Fayetteville, Georgia, United States H&R Block Full time

    About the Role:We are seeking a highly motivated and organized Customer Service Representative to join our team at our Franchise Location. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Answer phones and greet...


  • Fayetteville, Georgia, United States Felixnet Prophete - State Farm Agent Full time

    Job OverviewFelixnet Prophete - State Farm Agent is seeking a motivated professional to join their team as a Financial Services Representative. This role involves establishing customer relationships, providing exceptional customer service, and educating customers about insurance options.Key ResponsibilitiesEstablish and maintain strong customer relationships...

  • Sales Representative

    4 weeks ago


    Fayetteville, Georgia, United States Power Wellness Full time

    We're seeking a highly motivated Sales Representative to join our team at Power Wellness. As a Sales Representative, you will be responsible for enrolling new members and connecting them with our club services that will help them reach their fitness goals. You will also be responsible for building relationships with existing members and promoting our club...


  • Fayetteville, Georgia, United States Zan Mcbride - State Farm Agent Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers, providing prompt and...


  • Fayetteville, Georgia, United States Jasmine Johnson - State Farm Agent Full time

    Job OverviewAs a State Farm Insurance Agent Team Member, you will play a crucial role in building and developing customer relationships within the community to promote State Farm products, including auto, home, and life insurance.Key ResponsibilitiesUtilize a customer-focused, needs-based review process to educate customers about insurance...


  • Fayetteville, Georgia, United States Wingstop Full time

    Delivering World Class Service: As a Guest Service Team Member at Wingstop, you will be the face and voice of the restaurant, interacting with guests by greeting them, answering the phone, and taking and delivering orders. Your primary goal is to provide authentic, positive, and genuine experiences for every guest.Key Responsibilities:Act as the...


  • Fayetteville, Georgia, United States Target Full time

    Be a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for every guest, every time.Key Responsibilities:Create a positive and engaging atmosphere for guestsProvide exceptional customer service and supportAssist guests with self-checkout...


  • Fayetteville, Georgia, United States Gallery Residential Full time

    Job DescriptionJob Title: Marketing RepresentativeDepartment: Property ManagementReports To: Community Director and/or Marketing Manager *if applicableFLSA Status: Non-ExemptPosition Summary: The Marketing Representative is responsible for coordinating the community's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident...


  • Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time

    Job SummaryWe are seeking a highly motivated and results-driven Account Representative to join our team at Candace Jarrell - State Farm Agent. As a key member of our sales team, you will be responsible for building and maintaining strong customer relationships, identifying sales opportunities, and promoting State Farm products to meet and exceed sales...


  • Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time

    Job DescriptionAs a Customer Relations Representative with Candace Jarrell - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role. You will enhance your...


  • Fayetteville, Georgia, United States Outback Steakhouse Full time

    Role OverviewAs a member of the Outback Steakhouse team, this To-Go Specialist position plays a vital role in delivering exceptional customer experiences.Key Responsibilities:• Make a lasting impression on every customer interaction• Utilize food and beverage menu knowledge to provide personalized recommendations• Anticipate customers needs, process...


  • Fayetteville, Georgia, United States Candace Jarrell - State Farm Agent Full time

    Job OverviewCandace Jarrell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our clients. We are seeking a highly organized and detail-oriented individual to join our team as a Receptionist - State Farm Agent Team Member.Key ResponsibilitiesGreet clients warmly in person and over the phone, directing them to the...


  • Fayetteville, Georgia, United States Target Full time

    Key Responsibilities:• Create a welcoming experience for every guest by authentically greeting them every time.• Engage in friendly and genuine conversation with guests throughout each transaction.• Welcome guests into self-checkout and provide assistance as needed.• Scan and bag all guest items efficiently.About the Role:As a Guest Advocate at...


  • Fayetteville, Georgia, United States Famous Footwear Full time

    Famous Footwear Job OpportunityWe are seeking a skilled Sales Associate to join our team at Famous Footwear. As a Sales Associate, you will be responsible for:Key Responsibilities:Greet customers warmly and create a welcoming environment.Provide personalized assistance throughout the customer's shopping experience.Maintain a strong knowledge of products,...