Customer Service Representative

3 weeks ago


Fayetteville, Georgia, United States Wingstop Full time

Delivering World Class Service: As a Guest Service Team Member at Wingstop, you will be the face and voice of the restaurant, interacting with guests by greeting them, answering the phone, and taking and delivering orders. Your primary goal is to provide authentic, positive, and genuine experiences for every guest.

Key Responsibilities:

  • Act as the host/hostess, greeting guests and managing the waiting area;
  • Take orders accurately and efficiently, ensuring that every guest receives their food in a timely manner;
  • Communicate effectively with the kitchen staff to ensure seamless order delivery;
  • Provide excellent customer service, addressing guest concerns and resolving issues in a professional manner;
  • Maintain a clean and organized workspace, adhering to health and safety standards.


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