Commercial Banking Specialist
1 day ago
The estimated salary for this role is $55,000 - $65,000 per year.
About Northwest Bank:We are a leading bank in the region, dedicated to providing exceptional customer service and financial solutions to our clients. Our team of experienced professionals is committed to helping individuals and businesses achieve their financial goals.
Job Description:This is an exciting opportunity to join our commercial banking team as a specialist. The primary responsibility of this role is to provide superior service and support to our commercial and consumer customers, assisting with the application process for auxiliary treasury services products.
- Provide timely, responsive, and exceptional customer service in accordance with the bank's customer service standards.
- Coordinate and collaborate with the service team to ensure customer phone calls, emails, and in-person requests are processed in a timely manner.
- Perform assigned duties in accordance with the bank's mission, vision, and core values.
To be successful in this role, you will need to have:
- A bachelor's degree or minimum 1-year experience in customer service relations.
- Strong communication and interpersonal skills consistent with the bank's customer-centric philosophy.
- Ability to organize and prioritize tasks at an individual level under various conditions and constraints with minimal guidance.
We offer a competitive compensation package, including medical, dental, and vision insurance, health savings account (HSA), flexible spending accounts (FSA), 401(k) plan with company match, and generous PTO and holidays.
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