Banking Career Specialist

7 days ago


Salt Lake, Utah, United States Zions First National Bank Full time
About Zions First National Bank

Zions First National Bank recognizes the value of its employees and is committed to creating a work environment that fosters growth, development, and success. With a legacy spanning over 150 years, we have established ourselves as one of the premier banking institutions in the West.

We are proud to be consistently ranked among the Best Banks to Work For by American Banker magazine, Best Employer from Utah's Best of State, and Top Workplaces by the Salt Lake Tribune. Our commitment to excellence is reflected in our dedication to providing exceptional customer service, innovative products, and a positive work environment.

Job Summary

This role offers an exciting opportunity to join our team as a Banking Career Specialist in Holladay. As a key member of our operations team, you will play a vital role in helping clients build a better financial future. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities
  1. Client Services: Provide a variety of services to clients, including opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, and addressing client needs.
  2. Transaction Processing: Accurately process debit and credit transactions in compliance with established policies and procedures, maintaining an acceptable balancing record.
  3. Cross-Selling Opportunities: Identify and maximize cross-sell bank opportunities through exploring client needs.
  4. Problem Resolution: Resolve client problems either through direct personal action or referral to alternative branch or bank resources.
Requirements
  • Education: High School Diploma or equivalent required, with some cashiering, customer service, balancing, or other related experience.
  • Skills: Basic knowledge of math, cashiering, balancing, debits, credits, bank products, and/or banking. Solid balancing and customer service skills required.
  • Cross-Selling: Ability to cross-sell bank products based on client needs.
Benefits
  • Medical, Dental, and Vision Insurance: Available from day one.
  • Life and Disability Insurance: Provided.
  • Paid Parental Leave and Adoption Assistance: Available.
  • Health Savings (HSA), Flexible Spending (FSA), and Dependent Care Accounts: Offered.
  • Paid Training: Provided.
  • Paid Time Off (PTO) and 11 Paid Federal Holidays: Included.
  • 401(k) Plan with Company Match, Profit Sharing, Competitive Compensation in Line with Work Experience: Offered.
  • Mental Health Benefits Including Coaching and Therapy Sessions: Available.
  • Tuition Reimbursement for Qualifying Employees: Offered.
  • Employee Ambassador Preferred Banking Products: Available.


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