Customer Service Representative

1 month ago


NC United States Scotchman Full time
Role Overview

As a Customer Service Representative at Scotchman, you will be the face of our company, providing exceptional service to our customers during the midday and early evening hours. This role is perfect for those who thrive in a fast-paced environment and enjoy interacting with a diverse range of customers.


Key Responsibilities
  • Provide top-notch customer service, ensuring every customer leaves satisfied.
  • Manage the store's appearance and stock during peak hours, maintaining a clean and organized environment.
  • Handle a high volume of transactions with efficiency and a friendly attitude.
  • Ensure a safe and secure shopping environment, adhering to company policies and procedures.
  • Work collaboratively with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Assist in inventory processes, ensuring the store is well-equipped for customer needs.

Requirements
  • Must be 18 years of age or older (21 in some states).
  • Availability to work weekends and holidays.
  • Effective communication and math skills.
  • Ability to lift up to 50 pounds and stand for long periods.
  • Pass a pre-employment drug screen and background check.
  • Personable, positive, and detail-oriented with a flexible attitude.

Benefits: For information on benefits offered, please click on the hyperlink.


Equal Opportunity Employer: Scotchman is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation, or any other basis prohibited by applicable law.


This Organization Participates in E-Verify.



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