Customer Service Representative

1 month ago


NC United States Market Express LLC Full time
Overview

As a Customer Service Representative at Market Express LLC, you will be the face of our convenience store and gas station during the midday and early evening hours. This is an excellent opportunity to provide top-notch service to a diverse range of customers, from lunchtime regulars to evening commuters. If you thrive in a lively environment and enjoy being part of the daytime and early nighttime community, this role offers the perfect blend of pace and interaction.


Responsibilities
  • Provide exceptional customer service during the busy midday and evening hours.
  • Manage the store's appearance and stock during peak hours, ensuring a clean and organized environment.
  • Handle a high volume of transactions with efficiency and a friendly attitude.
  • Ensure a secure and safe shopping environment during the varied dynamics of the mid/second shift.
  • Work seamlessly with colleagues to handle the unique pace and challenges of the afternoon and early evening.
  • Maintain high standards of store cleanliness, including regular upkeep of the coffee station, restrooms, and outdoor areas.
  • Manage stock levels and assist in inventory processes, ensuring the store is well-equipped for customer needs.
    • Other duties as assigned

    Qualifications
    • Must be 18 years of age or older if located in AR, CT, FL, LA, MI, MA, MS, MO, NC, SC, TX, TN, AZ, and CO. For all other states, must be 21 years of age or older.
    • Must be able to work weekends and holidays, embracing the full rhythm of retail.
    • Ability to read, write, speak, and understand English effectively.
    • Basic math skills required, including addition, subtraction, division, and multiplication.
    • Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
    • Must pass a pre-employment drug screen and be subject to a criminal history background check.
    • Personable and positive attitude.
    • Detail-oriented and able to notice the little things that make a big difference in a customer's experience.
    • Reliable and responsible, with a flexible and adaptable nature.
    • Previous experience in retail or customer service is appreciated, but not required.

Benefits: For information on benefits offered, please click on the hyperlink


Equal Opportunity EmployerMarket Express LLC is an equal opportunity employer and does not discriminate in employment and personnel practices on the basis of race, sex, age, disability, religion, national origin, sexual orientation or any other basis prohibited by applicable law. Unlawful discrimination will not be a factor in any employment decision.


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