Customer Service Representative with Banking Expertise

3 weeks ago


Darlington, Wisconsin, United States The Bank of New Glarus Full time

Job Overview

The Bank of New Glarus is seeking a highly skilled Customer Service Representative to join our team. This role will provide exceptional customer service, handle cash transactions, and support the overall success of our bank.

About the Role

This position requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. The ideal candidate will be knowledgeable about banking procedures and regulations, with experience handling cash and maintaining accurate records.

Responsibilities

  1. Provide top-notch customer service, addressing customer inquiries and resolving issues in a professional and courteous manner.
  2. Process cash transactions, including deposits, withdrawals, and check cashing, while ensuring accuracy and adherence to banking policies.
  3. Maintain a high level of knowledge about banking products and services, effectively communicating this information to customers.
  4. Support the branch team by performing various administrative tasks, such as data entry, filing, and supply management.
  5. Collaborate with colleagues to ensure seamless coverage across multiple locations, promoting a positive and productive work environment.

Requirements

  • High school diploma or equivalent required; related experience or training preferred.
  • Excellent communication, problem-solving, and analytical skills, with the ability to multitask and adapt to changing situations.
  • Proficient in basic math operations, with a focus on accuracy and attention to detail.
  • Able to lift up to 25 pounds and stand for extended periods, with regular walking and occasional climbing/balancing.

Salary and Benefits

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus benefits, including medical, dental, and vision insurance, 401(k) plan, paid time off, and opportunities for professional growth and development.

Contact Information

Please submit your application, including a resume and cover letter, to apply for this exciting opportunity.



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