Senior Technology Educator
23 hours ago
We are seeking a highly skilled and patient Technology Trainer to join our team at Senior Planet. As a Technology Trainer, you will be responsible for teaching technology courses virtually and in-person using the OATS curriculum and approach. You will create a comfortable and supportive learning environment, offer personalized support to callers on the Senior Planet hotlines, and make outbound calls to Senior Planet members.
Key Responsibilities- Teach technology courses virtually and in-person using the OATS curriculum and approach
- Create a comfortable and supportive learning environment
- Offer personalized support to callers on the Senior Planet hotlines
- Make outbound calls to Senior Planet members
- Maintain professionalism at all times
- Represent and promote Senior Planet culture and opportunities to course participants
- Engage in regular communication with OATS staff, including feedback on site issues, curriculum, etc.
- Coordinate with site staff, including site visits, graduations, etc.
- Submit paperwork in a timely manner
- Collect surveys and evaluations
- Enter data into Salesforce database
- Participate in trainer meetings and other training events
- Recruit participants, as needed
- Participate in special projects, as needed (ex. outreach, curriculum, etc.)
- Supervise volunteers who assist classes, as needed
- Excellent speaking and communication skills
- Ability to communicate technical information clearly in English, English and Mandarin OR English and Spanish
- Experience teaching teenagers, adults, and/or seniors, preferable
- Proficiency with Windows computers, iOS, popular social media sites, and other common technologies/devices
- Comfortable traveling to various senior/community centers as needed, when/if safe to do so
- Ability to work independently and as part of a training team
- Superior time-management skills
- Flexibility, patience, and a sense of humor
- Minimum of 1 year experience in a professional work setting
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