Financial Counselor

6 days ago


Little Rock, Arkansas, United States Arkansas Children's Hospital Full time
Job Summary

We are seeking a highly skilled Financial Counselor to join our team at Arkansas Children's Hospital. As a Financial Counselor, you will play a critical role in ensuring that our patients receive the financial support they need to access quality healthcare.

Key Responsibilities
  • Perform Medicaid Application Process, Financial Assistance Process, price estimation, and other assistance programs.
  • Serve as Support Staff for un-insured and under-insured patient population by connecting to resources and establishing a clear path to revenue recovery.
  • Collect deductible, co-pay and all other applicable forms of payment, including ongoing payment plans.
  • Conduct efficient follow-up to include: Work queue management, email, CRM, In-basket, reports and insurance/COBRA coordination and documentation.
  • Maintain compliance with No-Surprise-Billing through written and verbal notification of price estimates, including ABN and Self-pay absolute protocol.
  • Collaborate with clinical and state resources to ensure timely enrollment with Medicaid primary care physicians.
Requirements
  • High school diploma or general education degree (GED)
  • Related Field - 1 year of experience
  • Certified Application Counselor (CAC) - Insurance Marketplace (recommended)
Work Environment

This is a full-time position working Monday through Friday, 8am-5pm, in the Admissions department at Arkansas Children's Hospital.


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