IT Operations Manager

3 days ago


Santa Clara, California, United States Tranzeal Full time
Job Title: IT Operations Manager

We are seeking a seasoned IT Operations Manager to join our team at Tranzeal. In this role, you will be responsible for managing vendors/partners, performing administrative tasks, and creating/maintaining operational documentation.

This is an exciting opportunity to work with a talented team of professionals and contribute to the success of our company.

Salary: $130,000 - $160,000 per year based on experience.

Job Description:
  • Manage vendors/partners.
  • Perform administrative tasks (follow-up on pending tasks, collect vendor quotation, submit purchase order, track hardware ordering status, validate partner invoice, enter device and maintenance info into Nvidia IT inventory system).
  • Create and maintain necessary operational and support documentation (runbook/standard operating procedure/asset inventory system).
  • Detect all service-impacting issues, accurate triage, apply urgent workaround, service restoration, and post-incident follow-up.

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