Client Success Liaison

6 days ago


Eugene, Oregon, United States Marion & Polk Schools Credit Union Full time

Evergreen Armored, a currency logistics and security company, seeks a skilled professional to deliver exceptional client experiences. As a Client Success Liaison, you will oversee all aspects of the client lifecycle, including onboarding, training, ongoing support, problem resolution, and relationship management.

Key responsibilities include:

  1. Guide new clients through the onboarding process, ensuring a smooth transition.
  2. Facilitate setup for new sites, including routes, schedules, and billing arrangements.
  3. Collaborate with internal and external stakeholders to complete client programming and schedule activation dates.
  4. Train clients in Evergreen Armored's services and procedures.
  5. Conduct regular check-ins with clients to ensure satisfaction.

Requirements:

  • Associate's degree or equivalent experience
  • Minimum 3 years of customer service experience
  • Demonstrated ability to onboard and train clients effectively
  • Knowledge of currency logistics and armored transport industry preferred

Non-exempt starting pay range: $27.57 - $30.63 per hour, depending on experience.

Benefits include medical, dental, and vision insurance, health savings account, flexible spending accounts, employer-paid life insurance, and more.



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