Client Success Liaison
6 days ago
Evergreen Armored, a currency logistics and security company, seeks a skilled professional to deliver exceptional client experiences. As a Client Success Liaison, you will oversee all aspects of the client lifecycle, including onboarding, training, ongoing support, problem resolution, and relationship management.
Key responsibilities include:
- Guide new clients through the onboarding process, ensuring a smooth transition.
- Facilitate setup for new sites, including routes, schedules, and billing arrangements.
- Collaborate with internal and external stakeholders to complete client programming and schedule activation dates.
- Train clients in Evergreen Armored's services and procedures.
- Conduct regular check-ins with clients to ensure satisfaction.
Requirements:
- Associate's degree or equivalent experience
- Minimum 3 years of customer service experience
- Demonstrated ability to onboard and train clients effectively
- Knowledge of currency logistics and armored transport industry preferred
Non-exempt starting pay range: $27.57 - $30.63 per hour, depending on experience.
Benefits include medical, dental, and vision insurance, health savings account, flexible spending accounts, employer-paid life insurance, and more.
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