Customer Service Representative

3 weeks ago


Haverhill, Massachusetts, United States Scotchman Full time
Role Overview

We're seeking a highly motivated and customer-focused individual to join our dynamic team as a Cashier/Sales Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring seamless sales and cash handling processes.

Key Responsibilities
  • Customer Service: Greet customers with a smile, answer questions, and provide assistance to ensure a positive shopping experience.
  • Sales Floor Management: Maintain a well-stocked and visually appealing sales floor, ensuring that products are easily accessible and clearly displayed.
  • Cash Handling: Efficiently manage the cash register, handle transactions accurately, and maintain a secure and organized cash handling process.
  • Store Maintenance: Participate in maintaining a clean and welcoming store environment, including cleaning restrooms, emptying trash bins, and refilling window washing stations.
  • Team Collaboration: Work collaboratively with colleagues to ensure smooth store operations, providing support and assistance as needed.
Requirements
  • Age Requirement: Must be 21 years of age or older (varies by state).
  • Availability: Must be able to work weekends and holidays, embracing the full rhythm of retail.
  • Communication Skills: Ability to read, write, speak, and understand English effectively.
  • Math Proficiency: Basic math skills required, including addition, subtraction, division, and multiplication.
  • Physical Ability: Capable of frequently lifting 10 lbs and occasionally lifting up to 50 lbs.
  • Pre-Employment Screening: Must pass a pre-employment drug screen and be subject to a criminal history background check.
Benefits

For information on benefits offered, please click on the hyperlink.



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