Medical Equipment Delivery Specialist

3 weeks ago


Frederick, Maryland, United States Rotech Healthcare Full time
About Rotech Healthcare

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. Our mission is to empower patients to manage their health and treatment at home by delivering high-quality medical products and services.

Job Summary

We are seeking a dedicated Patient Service Technician to join our team. In this role, you will be responsible for delivering and setting up equipment at patient addresses, educating patients and caregivers on the safe use and maintenance of delivered items, and resolving customer equipment problems under emergency conditions.

Key Responsibilities
  • Deliver and set up equipment at patient addresses
  • Educate patients and caregivers on the safe use and maintenance of delivered items
  • Resolve customer equipment problems under emergency conditions
  • Assist with implementation of quality improvement programs to meet company and JCAHO standards
  • Assume on-call responsibilities during non-business hours in accordance with company policy
Requirements
  • High school diploma or GED equivalent, required
  • Experience with medical equipment, preferred
  • One year of related work experience, preferred
  • Medical terminology, preferred
Benefits
  • 401k
  • Medical, Dental, and Vision
  • Life Insurance and Disability
  • Generous Paid Time Off and Paid Holidays
  • Employee Discount Program
  • Employee Recognition Program
  • Bonus and Incentive Opportunities


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