Automotive Service Director
2 weeks ago
Job Summary
The Automotive Service Manager is responsible for overseeing the daily operations of the service department, ensuring excellent customer service, and driving sales growth. This role is a key developmental position for future store management opportunities.
Key Responsibilities
- Supervise the service department team, including automotive technicians and general service technicians
- Ensure efficient workflow and customer satisfaction
- Communicate effectively with customers, explaining service recommendations and vehicle inspection findings
- Assist the store manager with operational duties and contribute to the overall success of the store
- Deliver exceptional customer service and promote a positive store image
Requirements
- Minimum 2 years of store or service management experience
- General automotive knowledge and excellent customer service skills
- Good communication and team building skills
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays
- Valid driver's license and ability to pass a criminal background check and pre-employment drug screen
Benefits
- Competitive compensation and benefits package
- Medical, dental, and vision coverage
- Company-paid short-term disability and company-subsidized long-term disability
- Company-paid life insurance and 401(k) with company match and immediate 100% vesting
- Generous paid vacation and paid time off
- Company-paid ASE certification and career path development programs
- Flexible spending account and employee assistance program
- Purchasing power program and vendor purchase discount program
- Employee automotive discounts and more
About TBC Corporation
TBC Corporation is a leading marketer of automotive replacement tires and provider of automotive maintenance and repair services. With over 60 years of experience, TBC operates through worldwide operations spanning wholesale, retail, and franchise, serving customers in search of total car care at over 3,200 franchised and company-operated tire and automotive service centers.
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