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Customer Service Associate

2 months ago

Long Beach, California, United States California Fish Grill Full time

Position Title: Cashier

Job Category: Operations

Job Overview:

As a Cashier at California Fish Grill, you will play a vital role in ensuring a positive dining experience for our guests. Your primary responsibilities will include:

Key Responsibilities:

  1. Welcome customers warmly and accurately take their food orders.
  2. Process transactions efficiently, ensuring the correct amount is charged for each menu item.
  3. Handle cash and provide accurate change for every transaction.
  4. Assist customers with gift card requests and maintain familiarity with our menu and pricing.
  5. Engage with guests in a friendly and prompt manner, addressing any concerns or corrections to orders swiftly.
  6. Verify age requirements for alcohol service, ensuring compliance with regulations.
  7. Maintain a clean and organized work area, including the upkeep of equipment.
  8. Adhere to safety protocols and company policies to foster a secure work environment.

General Expectations:

Support the mission and values of California Fish Grill by:

  1. Participating in teamwork and collaborating effectively with colleagues.
  2. Maintaining confidentiality regarding guest information and adhering to safety standards.
  3. Promoting a positive image of the restaurant within the community.

Qualifications:

To be successful in this role, candidates should possess:

  1. A high school diploma or GED.
  2. 1-2 years of experience in a similar role, preferably in food service.
  3. A valid Food Handler Certification.
  4. Strong interpersonal and communication skills.
  5. The ability to handle multiple tasks in a fast-paced environment.

Working Conditions:

This position requires frequent standing, reaching, and the ability to lift items weighing up to 50 lbs. You may be required to work beyond standard hours to meet operational needs.

California Fish Grill is an equal opportunity employer committed to diversity and inclusion in the workplace.