Operations Manager
3 weeks ago
We are seeking an experienced Operations Manager to join our team at Law Office Of Brian E Thompson Pllc.
About the Role:
The successful candidate will be responsible for overseeing the daily operations of our office, managing all phases of the pre-litigation stage of a personal injury case, and handling inbound/outbound calls and emails.
Key Responsibilities:
- Oversee front desk and office administrative operations.
- Manage and review Litigation and Pre-litigation KPIs.
- Oversee the pre-litigation team.
- Track and deposit checks.
- Assist with Top Offers.
- Oversee and update any referral cases.
- Review all Pre-litigation settlement sheets and contracts.
- Create Standard of Procedures, videos, and trainings.
- Lead, coach, and mentor section employees.
- Execute performance reviews biannually.
- Make recommendations for business improvements within the Pre-litigation team.
- Manage employee conflicts efficiently with Human Resources assistance.
Company Overview:
We are a fast-growing personal injury law firm dedicated to providing exceptional service to our clients.
Compensation:
The estimated salary for this role is $65,000 - $80,000 per year, depending on experience.
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