Salon Operations Manager
3 weeks ago
Alkali Hair Studio LLC is a premier, luxury hair salon in Winston-Salem. As a winner of Salon Today's Top 200 for two consecutive years, we provide an exceptional salon experience for our guests and team members.
Estimated Salary Range:$45,000 - $60,000 per annum
About the RoleWe are seeking a full-time Salon Coordinator to join our team. The ideal candidate will be resourceful, proactive, and organized, with excellent communication skills.
- Key Responsibilities:
- Create and execute systems for the salon and guests;
- Schedule reservations and check out guests;
- Support the floor team to ensure smooth operations;
- Perform light cleaning and laundry tasks;
- Work closely with stylists and guests to meet their needs;
- Assist with guest outreach through phone calls and SMS;
- Maintain a calendar system and track details about stylist and guest interactions;
Requirements:
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment;
- Basic knowledge of Google Docs and spreadsheets;
- Experience working in a customer-facing role;
- Able to multitask and prioritize tasks effectively;
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