Customer Service Representative

4 weeks ago


San Lorenzo, California, United States Public Storage Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for managing multiple locations, assessing customer storage needs, and providing excellent customer service.

Key Responsibilities:

  • Manage daily storage unit inspections to confirm inventory and availability
  • Audit cash drawers and make bank deposits
  • Help customers with payments and make reminder and collection calls when required
  • Assess customer storage needs and make suggestions, including selling packing and moving supplies

Requirements:

  • Ability to transport lift/move items weighing up to 35 pounds
  • Ability to walk in/around facilities spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors
  • High school diploma or equivalent required; experience in customer service or sales preferred

What We Offer:

  • Competitive hourly rate
  • Opportunity for performance-based bonuses
  • On-site company housing available at many locations
  • Flexible and full-time schedules available

About Us: Public Storage is the self-storage industry leader and we are committed to providing excellent customer service and a positive work environment. We offer a range of benefits, including medical, dental, and vision insurance, 401(k) with match, and paid time off.



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