Customer Experience Advocate
2 weeks ago
Join Our Team of Customer Champions
">At Uline, we're dedicated to building a team of customer champions who can deliver exceptional experiences to our customers. As an Overnight Bilingual Customer Service Representative, you'll play a vital role in making this happen.
">Our Culture
">We believe in a culture of teamwork, respect, and open communication. Our modern facilities, first-class fitness center, and nearby walking path make us a great place to work. If you're passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
">Your Role
">As an Overnight Bilingual Customer Service Representative, you'll be responsible for processing customer orders and inquiries in a collaborative call center environment. You'll communicate effectively with customers via phone, email, and chat, helping them navigate our website and online ordering system.
">What We Look For
">We're looking for individuals who possess a high school diploma or equivalent, with a bachelor's degree preferred. Prior customer service experience is a plus, but we'll provide training to ensure you deliver legendary service to our customers. Fluency in both verbal and written English and Spanish is essential for this role.
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