Client Care Specialist

3 days ago


Bloomington, California, United States Service Corporation International Full time

About the Role

We're seeking a highly motivated Client Care Specialist to join our team at Service Corporation International. In this critical role, you'll work closely with funeral directors and location managers to ensure all arrangements are initiated and completed, providing exceptional customer service to families in their time of need.

Key Responsibilities

  • Meet regularly with funeral directors to discuss customer needs and preferences
  • Coordinate with families to schedule appointments and arrange funeral services
  • Manage paperwork, files, and records related to funeral services and client data
  • Ensure compliance with Company and Regulatory requirements
  • Perform administrative tasks as needed, such as scheduling, ordering supplies, and maintaining inventory

Requirements

  • High School diploma or equivalent required
  • Good driving record and valid driver's license
  • 2 years of experience in an office clerical or customer service capacity required
  • Experience working in a customer-focused and fast-paced professional environment required
  • Funeral industry experience preferred but not required

Compensation and Benefits

The salary for this position is estimated at $17.20-$20.10 per hour, based on the location in Bloomington, CA 92316. We offer a comprehensive benefits package, including medical, dental, vision, flexible spending accounts, health savings account with company contribution, sick leave, short-term disability, long-term disability, life insurance, voluntary accidental death or dismemberment insurance, dependent life insurance, SCI 401(k) retirement savings plan with company match, and employee assistance program.



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