Insurance Sales and Service Representative

5 days ago


Pewaukee, Wisconsin, United States Gpac Full time
About the Role

We are seeking a highly skilled and motivated Insurance Sales and Service Representative to join our team at GPAC. As a key member of our insurance division, you will play a crucial role in providing exceptional customer service and sales support to our clients.

Key Responsibilities
  • Develop Insurance Expertise: Gain in-depth knowledge of insurance plans and carriers to provide accurate and informed advice to clients.
  • Communicate Effectively: Build strong relationships with insurance agents and clients through clear and efficient communication.
  • Process Applications: Ensure all documentation is completed accurately and efficiently, meeting client needs and expectations.
  • Resolve Client Queries: Timely and effectively address client and carrier queries, providing solutions and support as needed.
  • Support Client Meetings: Provide detailed plan information and guidance to clients, ensuring they make informed decisions.
  • Claims and Billing Support: Resolve issues related to claims, billing, and eligibility, ensuring seamless client experiences.
Requirements
  • Experience: 3+ years in customer service; insurance license or HR experience preferred.
  • Skills: Strong written and verbal communication; proficiency in Microsoft Suite.
  • Education: High school diploma required; college education preferred.
About GPAC

GPAC is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are committed to delivering exceptional service and support to our clients and candidates.



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