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Telecommunications Sales Support Representative

2 months ago

Silver Spring, Maryland, United States Aurora Ripple Enterprises Full time

Aurora Ripple Enterprises is a rapidly growing sales firm in the DMV area that works alongside prominent clients in the telecommunications industry. Our goal is to connect customers to our clients' efficient and reliable networks, offering hassle-free and top-tier service.

The Role:

The Telecommunications Sales Support Representative works directly with our clients' local customer base to create brand awareness and identify products or services that meet their needs. The role of the Telecommunications Sales Support Representative is to display the highest level of professionalism when answering customer questions, addressing concerns, and recommending products or services to customers.

Responsibilities:

  • Engage with customers in a given territory to educate them on the telecommunications products and services offered by our clients.
  • Establish and maintain relationships with consumers to encourage repeat business and drive sales.
  • Stay up-to-date with the latest telecommunications technologies to provide accurate information to customers.
  • Inform customers of ongoing promotions, bundled packages, and special deals.
  • Confidently address and resolve customer objections and concerns, demonstrating product value and tailoring solutions to customer needs to close sales effectively.
  • Present ideas to the Telecommunications Sales Support Representative team for product improvements or new sales tactics based on customer interactions and market trends.