Operational Excellence Improvement Manager
4 weeks ago
Job Summary:
We are seeking a highly skilled Operational Excellence Improvement Manager to join our team at BlueCross BlueShield of South Carolina. This is a full-time position responsible for leading and managing staff responsible for organizational projects and initiatives.
Key Responsibilities:
- Oversee staff responsible for project management, strategic planning, lean continuous improvement program, and reporting activities for the organization.
- Provide oversight and direction to project managers and project teams, including the development of project plans, risk management plans, and project documentation.
- Partner with senior leadership to deploy and implement annual strategic planning activities across the organization and on schedule.
- Maintain the organization's Quality Management System (QMS) to meet accreditation standards and drive continuous operational efficiencies.
- Utilize quality trends and results to initiate improvement opportunities.
Requirements:
- Bachelor's degree or 4 years of job-related work experience.
- 7 years of experience in operations management, project management, strategic planning, business process engineering, or quality improvement, including 4 years of demonstrated experience leading project and other quality teams from inception through implementation phases.
- Strong presentation and negotiation skills.
- Advanced knowledge of business process engineering methodology.
- Demonstrated analytical and decision-making skills.
What We Offer:
- Comprehensive benefits package, including 401(k) retirement savings plan, subsidized health plans, life insurance, and paid annual leave.
- On-site cafeterias and fitness centers in major locations.
- Wellness programs and a healthy lifestyle premium discount.
- Tuition assistance.
- Service recognition.
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