Operational Excellence Improvement Manager

4 weeks ago


Nashville, Tennessee, United States BlueCross BlueShield of South Carolina Full time

Job Summary:

We are seeking a highly skilled Operational Excellence Improvement Manager to join our team at BlueCross BlueShield of South Carolina. This is a full-time position responsible for leading and managing staff responsible for organizational projects and initiatives.

Key Responsibilities:

  • Oversee staff responsible for project management, strategic planning, lean continuous improvement program, and reporting activities for the organization.
  • Provide oversight and direction to project managers and project teams, including the development of project plans, risk management plans, and project documentation.
  • Partner with senior leadership to deploy and implement annual strategic planning activities across the organization and on schedule.
  • Maintain the organization's Quality Management System (QMS) to meet accreditation standards and drive continuous operational efficiencies.
  • Utilize quality trends and results to initiate improvement opportunities.

Requirements:

  • Bachelor's degree or 4 years of job-related work experience.
  • 7 years of experience in operations management, project management, strategic planning, business process engineering, or quality improvement, including 4 years of demonstrated experience leading project and other quality teams from inception through implementation phases.
  • Strong presentation and negotiation skills.
  • Advanced knowledge of business process engineering methodology.
  • Demonstrated analytical and decision-making skills.

What We Offer:

  • Comprehensive benefits package, including 401(k) retirement savings plan, subsidized health plans, life insurance, and paid annual leave.
  • On-site cafeterias and fitness centers in major locations.
  • Wellness programs and a healthy lifestyle premium discount.
  • Tuition assistance.
  • Service recognition.


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