Operations Manager

1 day ago


Nashville, Tennessee, United States Marriott International Inc Full time
About the Role

We are seeking a highly motivated and experienced Operations Manager to join our team at Marriott International Inc. As an Operations Manager, you will be responsible for supporting the successful execution of all operations in the hotel operations departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.

Key Responsibilities
  • Supports the successful execution of all operations in the hotel operations departments.
  • Manages staff and strives to continually improve guest and employee satisfaction.
  • Ensures that standards and procedures are being followed.
  • Leads specific teams while assisting with meeting or exceeding property goals.
  • Supports the development of employees and ensures they have the capabilities to meet expectations.
  • Provides excellent customer service by being readily available and approachable for all guests.
  • Responds timely to customer service department requests.
  • Ensures all team members meet or exceed all hospitality requirements.
Requirements
  • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
  • OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
What We Offer

Marriott International Inc offers a competitive salary range of $25.00 to $30.77, a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Marriott International Inc reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

About Marriott International Inc

At Marriott International Inc, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip.

We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Marriott International Inc, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.


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