Credit Manager

4 weeks ago


Titusville, Florida, United States BUDDYS HOME FURNISHING Full time
Job Summary

The Credit Manager plays a crucial role in ensuring the safe, professional, and profitable operations of our branch locations. Reporting to the General Manager, this individual will assist and coordinate store activities to meet company objectives and maintain quality standards.

Key Responsibilities
  • Acquire and maintain customers through effective account management and sales strategies
  • Act as a customer liaison to resell the benefits of timely rental/lease agreement renewal payments
  • Assist in managing store personnel, directing activities of one or more employees as needed
  • Ensure compliance with all applicable federal, state, and local statutes
  • Prepare and review store reports to inform business decisions
  • Document all customer commitments and maintain accurate records
  • Manage customer accounts, including renewals, delinquencies, and store collections
  • Fill out paperwork for submission to corporate support
  • Follow monthly marketing plans and maintain internal quality control standards
  • Manage inventory and cash assets, preparing daily work schedules and delivery schedules as needed
  • Perform all other duties deemed necessary for effective store management
Requirements
  • Effective organizational skills to manage multiple priorities simultaneously
  • Established collection skills to ensure timely payments
  • Good communication skills to interact with employees and customers
  • Ability to read, write, and communicate effectively in person and over the phone
  • Negotiation and conflict resolution skills to resolve customer issues
  • Ability to plan, organize, delegate, coordinate, and follow up on various tasks and assignments
  • Problem-solving skills to recognize and resolve issues
  • Proficient navigational skills with a satisfactory driving record and meeting insurability requirements
  • Regular and consistent attendance, including nights and weekends as business dictates
Qualifications
  • Two years' experience in Rent-to-Own, retail, or other business emphasizing customer service, account management, sales, and merchandising
  • General physical requirements, including lifting, loading, moving, and using a dolly for merchandise 50-300 pounds


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