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Department Manager

2 months ago

Chicago, Illinois, United States Bned Full time

**Job Summary**

Barnes & Noble College is a unique retail environment focused on delivering exceptional customer service. Our stores offer a wide range of products, from textbooks and trade books to technology, school supplies, clothing, and food. As a Department Manager in General Merchandise, you will play a key role in supporting all store operations and departments in partnership with the management team.

**Key Responsibilities**

  • Maintain a presence on the sales floor and a working knowledge of all departments to greet customers, answer questions, recommend products, and provide daily support to booksellers.
  • Use department-specific technology to answer questions, recommend products, place orders, locate items, search inventory, or meet customer needs.
  • Maintain an appealing and clean sales floor by hanging, folding, shelving, and pegging merchandise to a particular standard using a planogram or general merchandising guidelines.
  • Assist with processing sales transactions involving cash, credit, or financial aid payments.
  • Full-time positions require availability to work at least 30 hours on a weekly basis year-round.

**Requirements**

  • 2+ years of experience in a retail setting as a manager or buyer preferred or a graduate of the Best Seller Program.
  • High school diploma/GED required.
  • Outstanding customer service skills to match customers to products that meet their needs.
  • Basic reading, writing, and accounting skills required.
  • Excellent customer service and communication skills needed.
  • Strong interpersonal, communication, and problem-solving skills.
  • Ability to work a flexible schedule including evenings, weekends, and holidays.

**Barnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.