Housekeeping Attendant

4 weeks ago

Santa Barbara, California, United States Rosewood Hotel Group Full time
House Person Job Description

We are seeking a highly skilled and detail-oriented House Person to join our team at Rosewood Miramar Beach. As a House Person, you will play a vital role in maintaining the highest standards of cleanliness and hospitality in our hotel.

Key Responsibilities:
  • Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
  • Ensure that standards are maintained at a superior level daily.
  • Clean pool and locker rooms, including polishing brass fixtures and replenishing bathroom supplies.
  • Clean associate men's locker room on weekdays and both men's and ladies' locker rooms on weekends.
  • Clean men's and ladies' restrooms on weekdays and weekends.
  • Clean Housekeeping hallway and light covers as needed.
  • Sweep, mop back hallway, stairwell, and housekeeping areas.
  • Buff housekeeping hallway daily as needed.
  • Pick up and deliver guest hallway.
  • Deliver all items requested by guests.
  • Make up rollaway and store.
  • Make up baby cribs and store.
  • Refill room attendant's chemical bottles.
  • Wrap guest toilet tissue.
  • Clean all service elevators on a daily basis.
  • Pick up new supplies at loading dock.
  • Store new supplies in the proper storage areas.
  • Pick up and distribution of interoffice mail.
  • Storeroom attendant's cart inside the storage room.
  • Take all trash to compactor.
  • Perform special projects assigned by the PM supervisor.
  • Assist in other duties such as turndown service, lobby attendants, and office cleaner.
Requirements:
  • Must be able to perform job functions with attention to detail, speed, and accuracy.
  • Prioritize, organize, and follow up on tasks.
  • Be a clear thinker, remaining calm and resolving problems using good judgment.
  • Follow directions thoroughly.
  • Understand a guest's service needs.
  • Work cohesively with co-workers as part of a team.
  • Work with minimal supervision.
  • Maintain confidentiality of guest information and pertinent hotel data.
Technical Skills:
  • Knowledge of proper cleaning techniques, requirements, and use of equipment.
  • Knowledge of proper chemical handling.
Language:

Required to speak, read, and write English, with fluency in other languages preferred.

Physical Requirements:
  • Must be able to exert physical effort in transporting up to 50 pounds.
  • Endure various physical movements throughout the work areas.
  • Reach up and down.
  • Remain stationary at times throughout work periods.
  • Satisfactorily communicate with guests and co-workers to their understanding.
Education:

High school diploma.

Experience:

Minimum one year's experience as a cleaner/houseperson for a luxury or ultra-luxury hotel or resort.

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