Housekeeping Associate
4 weeks ago
The Housekeeping Associate is responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel. This includes servicing guest rooms daily in accordance with hotel procedures, stocking carts with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.
Key Responsibilities:
- Maintain a friendly, service-oriented approach in all encounters with guests and employees.
- Adhere to regular attendance and scheduling requirements in compliance with hotel standards.
- Comply with high standards of personal appearance and grooming as per brand standards.
- Ensure thorough cleaning and restocking of guest rooms per shift.
- Complete pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Keep hallways, public areas, and closets clean, neat, and vacuumed.
- Prepare housekeeping cleaning cart for next day's use.
- Clean rooms with the door closed unless requested otherwise by the guest.
- Report missing items and maintenance repairs to the Housekeeping Supervisor/Manager.
- Handle items for 'Lost and Found' according to standards.
Requirements:
- High School diploma or equivalent and/or experience in a hotel or related field preferred.
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