Account Manager I

2 weeks ago


Crowley, Texas, United States PowerHouse Full time
Unlock Your Potential at Powerhouse

We're seeking a highly skilled Account Manager I to join our dynamic team at Powerhouse. As a key member of our team, you'll be responsible for managing work orders, resolving issues, and providing exceptional customer support.

Key Responsibilities:
  • Manage Work Orders: Efficiently handle a high volume of incoming work orders.
  • Resolve Issues: Collaborate with account managers and team members to solve problems.
  • Customer Support: Answer customer questions, make suggestions, and resolve issues.
  • Communication: Respond promptly to calls and emails, managing heavy phone traffic.
  • Client Relations: Maintain strong relationships with clients and service providers.
  • Team Goals: Achieve goals set by the Manager.
  • Multitasking: Handle multiple tasks in a fast-paced environment.
  • Positive Attitude: Maintain a pleasant and calm demeanor with customers.
  • Team Player: Support teammates as needed.
  • Software Proficiency: Skilled in Microsoft Office, especially MS Excel.
  • Adaptability: Comfortable using various software.
  • Professionalism: Uphold Powerhouse values of professionalism, integrity, and teamwork.
Requirements:
  • GED/High School diploma required.
  • Preferred 2-4 years of related experience or equivalent combination of education and experience.
  • Previous experience in Facilities Maintenance/Construction a plus.
  • Proficient in Microsoft Office Applications.
  • Intermediate to Advanced MS Excel skills required.
  • Affinity with Computer Software.
  • Must be able to pass a background check and drug screen.

This is a hybrid position, with 3 days of in-office work per week. If you're a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity at Powerhouse.


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