Bilingual Customer Service Representative

7 days ago


Orlando, Florida, United States Florida One Insurance Full time
Job Title: Bilingual Customer Service Representative

We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at Florida One Insurance. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Provide excellent customer service to clients via phone, email, and in-person
  • Handle customer inquiries and resolve issues in a timely and professional manner
  • Assess client needs and provide tailored solutions to meet their insurance needs
  • Process new applications, renewals, and other insurance-related tasks
  • Collaborate with internal teams to ensure seamless customer experience

Requirements:

  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Proficiency in English and Spanish (written and verbal)
  • High school diploma or equivalent required; degree in a related field preferred

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At Florida One Insurance, we value our employees and strive to create a positive and inclusive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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