Call Center Associate

3 weeks ago


National City, California, United States OPSAM Health Full time
About OPSAM Health
OPSAM Health is a Federally Qualified Health Center that serves the San Diego County community. Our mission is to provide high-quality, patient-centered care to individuals and families regardless of their ability to pay. We offer a comprehensive range of services, including primary care, dental, behavioral health, and family planning.

Job Description
This Call Center Associate position plays a critical role in ensuring that patients receive timely and effective care. The successful candidate will be responsible for:
  • Answering incoming calls and responding to patient inquiries.
  • Guiding patients through the registration process and verifying their information.
  • Providing information on funding eligibility and explaining payment options.
  • Performing data entry tasks with accuracy and attention to detail.

Requirements
To be considered for this role, you must possess the following qualifications:
  • A high school diploma or equivalent.
  • At least one year of experience in a front office or customer service role, preferably in healthcare.
  • Bilingual skills (English/Spanish or English/Tagalog) are highly preferred.

Compensation
The salary range for this position is $21.00 – $24.00 per hour, commensurate with experience.
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