Call Center Associate
1 week ago
We are seeking a customer-focused and detail-oriented Call Center Associate to join our team at Blork Inc. In this role, you will be responsible for delivering exceptional customer experiences through multiple channels, including phone, email, live chat, and social media.
The successful candidate will have excellent communication skills, a strong ability to problem-solve, and the capacity to work independently in a remote setting. A high school diploma or equivalent is required, with a Bachelor's degree being a plus. Previous experience in a customer service or call center role is also preferred.
As a Call Center Associate, you will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction through proactive communication and issue resolution. You will also collaborate with other remote teams to improve processes and resolve escalated issues.
The estimated salary for this position is $40,000 per year, based on industry standards and location.
Blork Inc. is an equal opportunity employer committed to creating an inclusive remote environment for all employees.
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Help Desk Representative
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Help Desk Representative
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Client Solutions Manager
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Customer Service Expert
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Sales Associate Specialist
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Lead Program Coordinator
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