Beauty Service Associate

1 day ago


Redwood City, California, United States European Wax Center Full time
About the Job:
We are seeking a skilled Guest Services Associate to join our team at European Wax Center. As a key member of our team, you will be responsible for delivering exceptional customer experiences, promoting wax services, and maintaining the front of the center. This is a great opportunity for individuals who enjoy working in a fast-paced environment, have strong communication skills, and are passionate about providing excellent customer service.

Key Responsibilities:
- Conduct sales of wax passes
- Manage opening and closing procedures
- Oversee guest flow, addressing questions and managing the Reservation Book
- Educate guests on Wax Pass benefits, our product portfolio, and product demonstrations
- Maintain the front of the center, including restocking and refilling brochure holders
- Inform guests about current promotions
- Maintain cleanliness and meet center and individual performance goals
- Check weekly schedules and adhere to the dress code
- Follow all corporate policies and procedures
- Engage in community events and marketing activities as requested
- Participate in weekly training sessions and actively engage

Requirements:
- High school or equivalent (Preferred)
- Sales experience: 1 year (Preferred)
- Flexible availability, including weekends
- Positive and personable demeanor
- Receptive to feedback and able to work independently
- Experience in a fast-paced environment
- Professional appearance
- Strong communication skills
- Experience with POS systems preferred
- Must be 18+

Physical Demands:
- Strength demands: Medium - Involving up to 50 lbs. of lifting occasionally
- Physical demands: Frequent standing, walking, lifting, and reaching. Occasional sitting and carrying


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