Compliance Officer for Regulatory Compliance

2 days ago


Niles, Ohio, United States Serenity Home Healthcare Inc Full time

The Serenity Home Healthcare Inc is seeking a highly skilled Compliance Coordinator to ensure adherence to state and federal regulations. As a key member of our team, you will play a crucial role in maintaining accurate records and reports, while providing exceptional customer service and communication skills.

Job Description:

This role involves managing annual caregiver evaluations, tracking documentation requirements, and conducting eligibility checks. You will also be responsible for performing uploads and updates on Axis Care, as well as required reporting to supervisors and assistant administrators.

Responsibilities:
  • Manage and track annual caregiver evaluations and uploads
  • Control and manage uploads of all annual documentation requirements for existing clients
  • Conduct quarterly conference calls and monthly phone calls to caregivers
  • Assist with training and onboarding of new applicants as needed
  • Answer phone and email inquiries from applicants/clients
  • Resolve any caregiver complaints or concerns professionally
Requirements:
  • Bilingual Spanish preferred
  • Past experience in intake or medical office administration preferred
  • Customer service and communication skills essential
  • Strong computer proficiency, including Microsoft Excel and AxisCare
  • Ability to prioritize tasks and manage time effectively

The ideal candidate will have a strong background in regulatory compliance, excellent communication skills, and the ability to work independently. If you are a motivated and detail-oriented individual who is passionate about ensuring compliance, we encourage you to apply.

Estimated salary range: $60,000 - $70,000 per year, depending on experience. We offer a competitive compensation package, including benefits and opportunities for growth and development.



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