Operations Manager
5 days ago
We are seeking an experienced Operations Manager to join our team at the KeyBank Center in Buffalo, New York. As a key member of our concessions team, you will be responsible for ensuring seamless operations and providing exceptional customer service to our guests.
About Delaware NorthDelaware North Companies is a global leader in hospitality and food service management. We operate concessions, clubs, and suites for the NHL's Buffalo Sabres at KeyBank Center and have been a partner of the Sabres since 1970.
We offer a competitive salary of approximately $45,000 per year, plus benefits including weekly pay, employee assistance program, training and development opportunities, employee discounts, flexible work schedules, and more.
Key Responsibilities- Ensure that all company policies are followed by associates.
- Observe, evaluate, and document job performances of associates.
- Recommend personnel actions such as promotions, transfers, disciplinary action, and discharges.
- Ensure associates meet appearance standards and follow all uniform guidelines.
- Order and maintain product inventory.
- Complete daily sales reports and reconciliation.
- Assist with end-of-month inventory and financial reporting.
- Minimum of 1 year experience in a supervisory position required.
- Basic math skills; ability to accurately account for cash and inventory.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Proficiency in Microsoft Office.
- Frequent walking, throughout the entire facility, for the entire length of shift.
- Constant standing, bending, reaching, and repetitive motions.
- Able to perform normal lifting of stock up to 50 pounds.
We care about our team members' personal and professional well-being. Our benefits package includes:
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedules
Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
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